SMG Staff
The platforms aim to showcase the most important conversations in digital customer experience, customer service, marketing leadership and the digital workplace.
SAN FRANCISCO, CALIFORNIA, USA, April 3, 2024 – Today, Simpler Media Group (SMG) introduced CMSWire TV and Reworked TV, video platforms that showcase insightful conversations with industry experts.
As part of SMG’s mission to provide cutting-edge leadership practices in customer experience and the digital workplace, CMSWire TV and Reworked TV offer their professional communities direct insights from industry-leading executives.
“As we’ve seen with our conferences, there continues to be a huge appetite for discussion around the latest leadership ideologies and best practices among the industries we serve,” says Brice Dunwoodie, founder and CEO of Simpler Media Group. “CMSWire TV and Reworked TV bring these conversations to life, and give our community these real world insights without having to travel or disrupt their schedule.”
CMSWire TV is launching with three unique series, dedicated to different aspects of customer experience:
- The Digital Experience: exploring the digital CX landscape
- Beyond the Call: a look at cutting-edge contact centers
- CMO Circle: discussions with noteworthy CMOs
Reworked TV is launching with its first series:
- Three Dots: interviews with executives behind leading digital workplace communication platforms
CMSWire TV episodes are released to its community members weekly; Reworked TV episodes are released monthly.
See below for a list of recent, popular episodes:
- The Digital Experience: A 10-Second Customer Journey? with AMA’s CXO
- Beyond the Call: How Intuit Aligns EX & CX
- CMO Circle: ADT’s CMO DeLu Jackson on Innovating a 150-Year-Old Brand
- Three Dots: In Defense of Design Thinking with Kraft Heinz Head of Global Enterprise Design
To be notified of weekly episodes, sign up to join the CMSWire or Reworked community for free.
About Simpler Media Group
Publishing
Simpler Media Group (SMG) is a B2B technology information and research services company serving a 7 million+ strong community of global digital business leaders. Our Mission: Advance the careers of our members via top-tier knowledge and networking. Our flagship publication, CMSWire, is complemented by our Reworked publication and our latest VKTR publication, focused on the business of enterprise artificial intelligence.
